Vehicles & Transport
Resolving DGT report refusals
Our team can tell you the cause of the DGT refusal — we have access to the DGT platform — within 24 to 48 hours of your request, no Tráfico appointment needed.
- Price
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€41.13 cause of the refusal
€36.31 written submission to clear it
Finding the cause of the refusal: €41.13 (VAT included). Written submission to clear it: €36.31 (VAT included).
- Timeframe
- We tell you the causes within a maximum of 24 to 48 hours from your request.
Timelines depend on the Administration
We take care of filing and following up your case with the competent authority. Resolution times are set by the applicable regulations and are outside our control; delays are not uncommon. We monitor the procedure continuously and keep you promptly informed of the status of your case and of anything required from you.
Documents you need
- Owner’s valid ID (DNI/NIE)
- Vehicle documents
How it works
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01
You start online
Press the “Start online” button on this page, choose your case and pay on the website itself the amount shown on screen.
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02
You get an email with your private link
As soon as the payment is confirmed we email you a private link to your file.
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03
You upload the documents from that link
That private link is where the documents go — from your phone or from your computer. If anything is missing, we ask you for it through the same link.
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04
We take care of the rest
We deal with the administration and email you as soon as there is news.
Hire online right now
Select the service, pay the amount shown and you will immediately receive a private link by email to send us your documents securely.
Start onlinefrom €36.31Can’t do it online?
No problem: write to us and we’ll do it with you, or drop by the office.
Related guide on the blog: Resolving a DGT “denegatoria” (vehicle block)